Donna Hendricks

Donna Hendricks is a counsellor with 12 years of experience offering emotional and psychological support across voluntary, private and NHS settings. She is registered with the British Association for Counselling and Psychotherapy, BACP, and brings a calm, person-focused way of working. Donna keeps sessions straightforward and practical so people can start talking about what matters to them right away.

Her approach is based on the person-centred model learned during her degree in Counselling. Donna also completed a Masters degree in Cognitive Behavioural Psychotherapy, which informs the use of evidence-based techniques for mood and anxiety problems. She combines listening with practical tools to help people manage stress, anxiety, depression and trauma-related concerns.

Donna works with a wide range of issues including eating and body image concerns, grief and loss, self-esteem, relationship and family matters, ADHD, bipolar and mood difficulties. She also supports people facing career stress, caregiver strain, and complex feelings such as guilt, shame and abandonment. Sessions focus on what has happened to a person and how that affects them today rather than on blame.

In practice she is curious and respectfully direct, helping people to make sense of their experiences and to find steps they can try between sessions. Therapy may include learning coping skills, changing unhelpful thinking patterns, or working on emotional regulation. Donna encourages hope and clearer perspectives through a collaborative process.

She offers therapy in English from the United Kingdom and does not accept international clients. To begin, clients follow a simple intake and matching process before scheduling sessions.

How therapeutic approaches translate to online work

Donna uses Acceptance and Commitment Therapy (ACT) to help people notice difficult thoughts and feelings without getting stuck in them, and to clarify what matters most so they can take meaningful steps. ACT can be useful for anxiety, low mood and coping with life changes.

She also draws on Cognitive Behavioural Therapy, which focuses on identifying unhelpful thinking patterns and testing practical ways of thinking and behaving differently. CBT is often used for anxiety, panic, obsessive thoughts and depression.

Finding the right approach is part of the work. Donna will discuss options with each person and together they will decide which methods feel most helpful. That collaborative decision is based on the individual’s goals, needs and preferences rather than any fixed protocol.

The biography does not list specific session formats, so please confirm current options before booking. Many people find online therapy easier to fit around work, caregiving and daily life because it removes travel time and can make scheduling simpler. Online sessions can also allow shorter check-ins when that suits someone, or avoid being on camera when people prefer audio only. Registered or accredited professionals and therapists can support emotional and practical work effectively via remote sessions when the format suits the person.