Charlotte McKenna

Charlotte McKenna is a BACP counsellor who supports adults facing stress, anxiety, relationship difficulties and eating and food-related issues. She offers a calm, non-judgmental space where people can talk through their thoughts and feelings at their own pace. Her work centres on hearing each person’s story and recognising their strengths. Charlotte uses a person-centred approach that places the client at the heart of the work. She listens closely and reflects back what she hears so people can find clarity and make choices that fit their values. This approach is often used with worries such as low self-esteem, grief, feeling stuck or coping with life changes. She also draws on trauma-focused ways of working when past experiences are affecting day-to-day life. That approach helps people understand how upsetting events shape emotions and behaviours, and supports step-by-step processing when someone is ready. With three years of experience, Charlotte has supported adults through anxiety, depression, relationship strain, addiction concerns and grief. She pays attention to practical problems, like sleeping difficulties, parenting pressures and career stress, alongside emotional recovery. Charlotte works in the United Kingdom and conducts sessions in English. Her practice aims to build trust and respect so people feel heard and valued while they work towards clearer goals.

How her approaches translate to online work

Client-Centred Therapy focuses on listening, empathy and following the client’s pace. The counsellor helps people to name feelings and consider options without directing decisions. This approach can help with low self-esteem, relationship worries and general life stress. Trauma-Focused Therapy looks at how past distressing events affect present life. It involves gradual, careful work to make sense of painful memories and reduce their everyday impact. This approach is often used for trauma, abuse and related anxiety or insomnia. Finding the right approach is part of the work together. The therapist will discuss goals, preferences and practical needs and then try different ways of working to see what fits best. Decisions about methods are made collaboratively and can change as progress happens. Please confirm which session formats are offered before booking, as the biography does not list them. Online counselling can make it easier to fit sessions into a busy week, save travel time and allow a more flexible schedule. It also supports shorter check-ins or phone options when less bandwidth or a quick conversation is required, helping therapy fit into everyday life rather than replacing it.