Carmen Matthews

Carmen Matthews is a counsellor based in the United Kingdom with three years of professional experience and BACP registration. She focuses on helping people manage stress and anxiety, work through relationship and family issues, and navigate the impacts of trauma, abuse and grief. Carmen views each person as the expert on their own story and looks for strengths to build on during therapy.

She takes a straightforward, supportive approach in sessions. People can expect calm listening and practical conversation about current worries. Carmen aims to create a space where clients feel heard and can make small changes that help day to day.

Carmen draws on methods such as client-centred work and cognitive behavioural techniques to address patterns of thinking and behaviour. She also uses psychodynamic ideas to look at how past relationships influence present feelings. Solution-focused ideas are used to set short-term, achievable goals.

She regularly helps people with issues such as body image, attachment and codependency, as well as family of origin or blended family problems. Carmen supports those coping with career stress, self-esteem issues, addiction concerns and feelings of emptiness.

If someone is unsure about starting therapy, Carmen encourages a short initial conversation to explain the process and decide on practical next steps. The emphasis is on pacing the work to fit each person’s needs and goals.

Approaches that shape online therapy

Client-Centred Therapy focuses on listening and creating a respectful space where the client sets the pace. It helps people who need support understanding their feelings and building self-trust.

Cognitive Behavioural Therapy, or CBT, looks at thoughts and actions that keep problems going and tests small changes to reduce anxiety or low mood. It is often used for stress, panic, and unhelpful thinking about body image or self-worth.

Finding the right approach is part of the therapeutic work. Carmen will talk with each client about goals, preferences and what feels most useful. Together they decide which methods to try and adjust the plan as progress is made.

Confirm current session options before booking, as the biography does not specify formats. Online therapy can make it easier to fit sessions around work or family commitments and can reduce travel time. It also allows for different pacing - for example shorter check-ins when life is busy or longer sessions for deeper work. Registered or accredited professionals can use these options to help clients maintain continuity of care and keep therapeutic progress moving forward.